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How makmur69 Handles Your Personal Data

When you open an account with us and connect your DANA, OVO, or GoPay wallet, you share data we take seriously.

Account Data ClarityDANA, OVO, GoPay Wallet PrivacyCookie & Device TransparencyYour Right to Access & DeleteIndonesia-Focused Data Handling
makmur69 How makmur69 Handles Your Personal Data
DATA HANDLING STANDARDS

How We Protect What You Share With Us

Data protection at makmur69 is built around four concrete practices: encryption at rest and in transit, access controls that limit which team members can see which account fields, a cookie policy you can adjust from your browser, and a clear retention schedule. We do not hold data longer than we need to. Availability of all services depends on local law and eligible regions.

Encryption on Every Transaction

Every deposit and withdrawal — whether through DANA, OVO, or GoPay — travels over an encrypted connection. Payment reference data is stored in an encrypted format on our servers.

Cookie Controls You Can Change

We use cookies to keep your session active and to understand how pages are used. You can adjust cookie preferences in your browser settings at any point without affecting your account balance.

Account Access Logs

Every login to your account is logged with a timestamp and device identifier. If we detect a login from an unfamiliar device, we flag it for review before the session continues.

Data Retention and Deletion

We keep your account data while your account is active. When you request deletion or your account closes, we remove or anonymise your personal details within the period required by applicable rules in eligible regions.

PRIVACY CONTACT PATHS

How to Reach Us About Your Data

If you have a question about how your data is handled, want to correct information on your account, or need to request deletion, our support team is the direct line. You can reach us through the channels below — we aim to respond to all data-related requests as quickly as your account situation allows, and we will confirm receipt of every request so you are not left waiting in silence.

Team online

Live Chat Support

Open the live chat window from your account dashboard at any time. Identify your request as a privacy or data question and our team will route it to the right person.

Email Data Request

Send your data access or deletion request by email. Include your registered account name and the e-wallet — DANA, OVO, or GoPay — linked to your account so we can locate your records.

Account Settings Path

Some data corrections — display name, contact details, preferred payment wallet — can be updated directly inside your account settings without contacting support.

Common Questions About Your Privacy on makmur69

These are the questions we hear most often from people who want to understand exactly how their data is used. If your question is not here, live chat is the fastest path to a specific answer about your account.

We collect your name, contact details, and the e-wallet identifier you use — DANA, OVO, or GoPay. We also log device and session data to keep your account secure from unauthorised access.

We do not sell your data. We share only what is necessary with payment processors — like those handling your OVO or GoPay transactions — and only to complete your requested transaction.

Send a data access request via email or live chat. Include your registered account name and linked e-wallet so we can pull the correct records and respond to you directly.

Yes. Submit a deletion request through live chat or email. We will remove or anonymise your personal details within the period required by applicable rules in eligible regions where local law permits.

We store only transaction references and outcomes — never your wallet PIN or full credentials. All payment data is encrypted both in transit and at rest on our servers.

Yes. Cookie preferences can be adjusted directly in your browser settings. Changing them does not affect your account balance or transaction history — it only changes how your session behaves.